Privacy policy

Last updated: October 2026

1. Who we are

RevRigs ("we," "us," or "our") is a digital marketing services provider offering Google and Meta ads management, websites and landing pages, call and lead tracking, and a live Google Ads course.

RevRigs operates from the United States, the United Kingdom and Dubai (United Arab Emirates), with a team that also works remotely, serving home services contractors across the United States. When you submit information through our website, forms, or phone calls, your data may be accessed and processed by authorized team members located outside the United States. We apply consistent confidentiality and CCPA-aligned data-handling practices regardless of where our team is located.

For questions about this policy, contact us at hello@revrigs.com.

2. Information we collect

Information you provide

When you fill out a form on our website, you may provide your name, phone number, email address, business type, and monthly ad budget range.

Automatically collected information

When you visit our website, we may automatically collect your IP address, browser type and version, device type, operating system, pages visited and time spent, referring URL, and approximate geographic location based on IP address.

Ad and analytics data

If you arrive from an ad, we capture UTM parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content) and the Google Click ID (GCLID). Google Analytics, Google Ads and the Meta pixel, loaded through Google Tag Manager, also set cookies and record visits. We use this to see which ads and pages bring calls and forms, and how the site is used.

Calls, scheduling, and CRM data

Where we set up call tracking, each tracking number routes to your existing line and the call is recorded and logged against the ad or page that produced it. Where a scheduling link or CRM is connected, we receive the booking or lead-status data needed to report which ad or page produced a booked appointment or job.

Website chat assistant

If you use the "Ask RevRigs" chat on this website, the messages you type and the page you are on are sent to our AI provider, Anthropic, PBC, to write a reply. The chat tells you it is an AI assistant, and it can make mistakes. We do not store chat conversations on our servers, and the conversation is kept only in your browser tab until you close it or clear it. Please do not enter payment card details or passwords in the chat.

3. How we use your information

We use the information we collect to respond to your inquiry and arrange any call you ask for, provide and improve our services, send service-related communications, analyze website performance, attribute conversions to specific marketing campaigns, and comply with legal obligations.

We do not use your information for automated decision-making or profiling that produces legal effects.

4. Legal basis for processing

We process your personal data based on your consent (when you submit a form), our legitimate interest in responding to business inquiries, and compliance with applicable laws.

5. Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share data with service providers who assist in our operations (hosting, email, CRM, analytics), but only under strict data processing agreements. We may also disclose information if required by law, regulation, or legal process.

Payment processors

We invoice clients via email or a secure billing portal. Payments are processed through third-party payment processors and our US business banking partners. When you make a payment, your bank account or card details are submitted directly to these processors — RevRigs does not collect, store, or have access to your full payment credentials. We receive only your business name, billing contact information, transaction amount, date, and a payment confirmation. If you would like information about our specific payment processors, contact us at hello@revrigs.com.

6. Cookies & tracking technologies

Our website may use essential cookies for site functionality, analytics cookies (Google Analytics) to understand site usage, and advertising cookies and pixels (Google Ads and Meta Pixel) to measure which ads bring you calls and leads.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Data retention

We retain personal information only for as long as is necessary for the purposes described in this policy. Different categories are held for different periods.

• Inquiries that do not become clients: retained for up to 24 months from the last interaction, then deleted or anonymized.
• Records relating to a paid engagement — agreements and the record of their acceptance, invoices and payment records, deliverables, approvals and the correspondence evidencing the work performed — are retained for a minimum of seven years. This period is required in order to meet tax and accounting obligations and to allow us to respond to any query raised about a payment.
• Analytics and advertising data is retained for the period set in each platform, such as the Google Analytics data-retention setting.

Where you ask us to delete your information, we will do so except where a category above requires us to keep it. In that case we will tell you which records are retained and for how long.

7a. Calls and meetings

We may record a telephone call or an online meeting where doing so helps us deliver the service accurately and keep a record of what was agreed.

Where a call or meeting is recorded, we say so at the beginning and recording proceeds only with your agreement. If you would prefer not to be recorded, say so and we will take written notes instead; this does not affect the service you receive. We do not record without telling you, and we do not use software that records silently.

Recordings of client meetings are treated as records relating to a paid engagement and are retained on the basis set out above. Recordings are not shared with any third party except where required by law.

8. Your rights

For all users

You have the right to access, correct, or delete your personal data, withdraw consent at any time, and request a copy of data we hold about you.

For California residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you have the right to: know what personal information we have collected about you, request deletion of your personal information, correct inaccurate information we hold about you, opt out of the sale or sharing of personal information (we do not sell your data), and not be discriminated against for exercising your privacy rights. To exercise any of these rights, email us at hello@revrigs.com or call (848) 292-0070. We respond to verified requests within 45 days. See our Do Not Sell My Information page for more details.

9. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International data transfers

By using this website or engaging our services, you acknowledge that information you provide may be processed and stored in the United States (by our payment processors and US-based service providers) as well as accessed from other countries where our team works, including the United Kingdom and the United Arab Emirates. We treat your information with the same security and confidentiality standards regardless of the location of processing.

11. Children’s privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

RevRigs
Address: United States, United Kingdom and Dubai (UAE)
Email: hello@revrigs.com
Phone: (848) 292-0070